Terms of Service

Steve is operated by:

Reischig Industries s.r.o.
Registered seat: Rybná 716/24, Staré Město, 110 00 Praha, Czech Republic
IČO: 05212740
DIČ: CZ05212740
Registered in the Commercial Register kept by the Municipal Court in Prague, file no. C 260075/MSPH
Email: hello@getsteve.app

References to "we", "us" and "our" mean Reischig Industries s.r.o. References to "you" mean the person using Steve.

By creating an account, downloading the Steve app, or using getsteve.app, you enter into a contract with us on these terms. If you do not agree with them, please do not use the service.

The contract is concluded in English. We store the concluded contract and the version of these terms that applied to you, and we will send you a copy on request to hello@getsteve.app.

If you are acting as a consumer (that is, outside your trade or profession), you have statutory rights that these terms cannot reduce. Where anything here conflicts with those rights, your statutory rights prevail. Sections 8, 9, 19 and 22 set out the most important of them.

Steve is a mobile application and website offering golf GPS, distance and strategy calculations, round tracking, performance statistics, putt reading, swing video analysis, sharing features, and user-maintained course data.

Estimates, not measurements. Steve's distances, aim points, club suggestions, "plays as" adjustments, simulations, odds and statistics are computed estimates based on GPS, mapped course data, elevation data and models. They are decision aids. They are not survey-grade measurements and they are not rulings under the Rules of Golf. Always verify any distance that matters to your shot.

Features in development. Features we describe as "coming soon", "in development" or similar (currently the AI Caddie & Advisor and tour-ready yardage books) are not part of the service you are paying for. We may release them, change them, or not release them at all. Your subscription price does not depend on them.

We keep changing the service. We develop Steve continuously and may add, change or remove features. If we remove or materially degrade a feature that was a significant part of what you subscribed to, section 20 applies.

You must be at least 16 years old to create an account. If you are under 18 and the law where you live requires it, you need your parent's or guardian's consent to enter into this contract.

You are responsible for the accuracy of your account details, for keeping your login credentials secure, and for activity carried out under your account. Tell us promptly at hello@getsteve.app if you believe your account has been accessed by someone else.

Accounts are personal. Do not share your account with anyone else.

Steve has one paid plan, Steve Pro, in two billing options:

All prices are inclusive of VAT at the rate applicable in your country of residence. The exact total you will pay is shown before you confirm your order.

Free trial. First-time subscribers receive a 7-day free trial. You provide a payment method when you start the trial, but you are not charged during it. Unless you cancel before the trial ends, the trial converts automatically into the paid plan you selected and the first payment is taken on the day the trial ends. One trial per customer.

Renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, until you cancel. We will remind you by email before each annual renewal.

Cancelling. You can cancel at any time from your account settings or by emailing hello@getsteve.app. Cancellation takes effect at the end of the billing period you have already paid for; you keep full access until then. Cancelling is not the same as withdrawing under section 8, which may entitle you to a refund.

Price changes. We may change our prices. We will tell you by email at least 30 days before a new price applies to you, and the new price will only take effect from your next renewal. If you do not accept it, you can cancel before it takes effect and you will not be charged the new price.

Payments are processed by Stripe Payments Europe, Ltd. We do not receive or store your full card details. Stripe's terms and privacy notice apply to the payment itself.

Subscriptions are sold only through getsteve.app. If a failed payment is not resolved, we may suspend access to paid features until it is, and may terminate the subscription if the failure is not resolved within a reasonable period after we have notified you.

Before you confirm your order you will see the plan, the total price including VAT, the billing frequency, when the trial ends, and how to cancel. The button that completes the order is labelled to make clear that it creates an obligation to pay.

After you order, we send you a confirmation by email containing these terms, a summary of what you bought, and information about your right of withdrawal.

You may withdraw from this contract within 14 days, without giving any reason. The period runs from the day the contract is concluded, which is the day you complete your order (including when you start a free trial).

How to withdraw. Tell us clearly, before the 14 days expire, that you are withdrawing. Email hello@getsteve.app, or use the model form in the Annex. Sending the notice before the deadline is enough; it does not need to reach us by then.

What happens then. We refund all payments we have received from you within 14 days of receiving your notice, using the same payment method you used, at no cost to you.

One exception. If you asked us to start providing the service immediately, before the 14 days were up (which is what happens when you begin using Steve straight away), you must pay a proportionate amount for what was actually supplied to you up to the moment you withdrew, calculated against the full agreed price. If you are still in your free trial, that amount is zero. You lose the right of withdrawal entirely only where the service has been fully supplied with your express prior consent and your acknowledgment that you would lose the right, which does not normally happen with an ongoing subscription.

Nothing in this section affects your ordinary right to cancel a renewal under section 5.

We must provide Steve in conformity with this contract for the whole time your subscription runs, including any updates needed to keep it conforming. This is a statutory obligation for digital services (§ 2389a et seq. of the Czech Civil Code, implementing Directive (EU) 2019/770) and we cannot contract out of it.

If the service is defective, you may require us to bring it into conformity. If we do not do so within a reasonable time, or if the defect is serious, you may claim a proportionate price reduction or withdraw from the contract. You do not pay for exercising these rights.

How to complain. Email hello@getsteve.app describing the problem and, if you can, your device and app version. We confirm receipt promptly and will decide on your complaint within 30 days unless we agree a longer period with you.

Do not:

• use Steve unlawfully, or to break the rules of a competition you are playing in;
• scrape, bulk-download, resell or redistribute course data or other content from the service;
• share your account, or circumvent access controls, paywalls or usage limits;
• interfere with the service, probe or attack its infrastructure, or disrupt other users;
• upload content you have no right to upload, or that is unlawful, abusive, or infringes someone's rights;
• reverse engineer, decompile or disassemble the software, except to the extent that mandatory law permits it (including for interoperability under § 66 of the Czech Copyright Act and Directive 2009/24/EC).

This section covers everything you put into Steve that others can see or that we store: course data edits, swing videos, round data you share, profile information, and posts or comments.

You keep ownership. Your content stays yours.

Licence to us. You grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, adapt, translate, combine with other data, and make your content available, for the purposes of operating, maintaining, securing and improving Steve and making it available to other users where you have chosen to share it.

For course data edits, this licence is perpetual and irrevocable, because those edits become part of a shared dataset that other users rely on and that cannot be unpicked once merged. For all other content, including swing videos, the licence ends when you delete the content or close your account, except for copies we must keep for backup, security or legal reasons for a limited period.

We will not use your swing videos or your personal round data in marketing or public materials without asking you separately.

Your promises. You confirm that you have the rights to the content you upload, that it does not infringe anyone else's rights, and that any identifiable person in a video you upload has agreed to it. Do not upload footage of children without their parent's or guardian's consent.

Training. We do not use your swing videos to train third-party AI models. If that ever changes, we will ask you first.

Steve lets users improve course data: hole layouts, polygons for fairways, greens, bunkers and water, tee positions and other course information. Edits you make can become visible to other users.

Edit in good faith. Make edits as accurate as you can, using the best information available to you. Do not knowingly submit incorrect data, degrade data that is already correct, or otherwise tamper with course information.

What we may do. We may review, correct, revert or remove any edit, and we may restrict your ability to edit course data. Where we take one of these measures against your content or your account, we will tell you the reason and how to contest it (see section 13).

If you deliberately damage the data. If you intentionally or with gross negligence corrupt course data, we may revert your edits, restrict your editing rights, suspend your account, or terminate it, in proportion to what happened. We may also claim compensation for the loss you actually cause us, on the ordinary rules of Czech law. We do not ask you to accept any liability beyond what the law provides.

Accuracy of course data generally. Course data comes from us, from third-party providers and from other users. We do not guarantee that any course is mapped correctly or up to date. Courses change; mapping lags behind.

If you believe content on Steve is unlawful or breaches these terms, email hello@getsteve.app with a description of the content, where to find it, and why you are reporting it. We will confirm receipt and tell you what we decide.

If we remove your content, restrict your ability to use a feature, or suspend or terminate your account, we will tell you which measure we have taken, the reason for it, and the facts we relied on, unless the law prevents us. You can contest the decision by replying to that message; we will review it and respond.

You can also take a dispute about a moderation decision to an out-of-court dispute settlement body certified under Article 21 of the Digital Services Act (Regulation (EU) 2022/2065), and you may bring court proceedings.

Under the Rules of Golf, obtaining distance information with a distance-measuring device is permitted (Rule 4.3a(1)) unless the committee has adopted the Local Rule prohibiting it (Model Local Rule G-5). Even where devices are allowed, it is a breach to measure or use other conditions that affect your play, such as elevation change or wind, and receiving advice on club selection or strategy during a round breaches Rule 10.2.

Conforming Mode is designed to present only information permitted by Rule 4.3a(1), in display formats we have discussed with The R&A. Features outside Conforming Mode, including "plays as" distances that account for wind, temperature or elevation, strategy modes, scoring odds and club suggestions, are not permitted during a round played under the Rules of Golf.

You are responsible for knowing the rules and local rules of any competition you play in, for enabling Conforming Mode where required, and for the consequences of your own use of the app. We are not liable for any penalty, disqualification or other competitive consequence arising from how you use Steve.

Use Steve sensibly. Do not use your phone in a way that distracts you from your surroundings, other players, or hazards on the course. Do not rely on Steve for navigation in poor weather, difficult terrain or low light. Playing golf is a physical activity you undertake at your own risk.

The app, the website, our software, designs, models, branding and the compiled course database are owned by us or our licensors. We own the database rights in the course dataset (§ 88 et seq. of the Czech Copyright Act, Directive 96/9/EC), including the results of collective user contributions.

We grant you a personal, non-exclusive, non-transferable, revocable licence to use Steve for its intended purpose for as long as your account is active. No other rights are granted.

Third-party data. Steve incorporates data and services from third parties, including OpenStreetMap contributors, licensed under the Open Database Licence (ODbL), elevation data providers, and commercial course-data providers. Their licence terms and attributions apply and are listed at getsteve.app/attributions.

Steve depends on services we do not control, including your device's GPS, app stores, map and elevation data providers, and Stripe. We are not responsible for their availability or accuracy, but this does not affect our own obligations to you under sections 9 and 19.

We do not warrant that Steve will be uninterrupted, error-free, or available at all times, that GPS positioning will be accurate on your device or at your location, or that course data, distances, statistics or recommendations will be correct.

If you are a consumer, this section does not limit the rights described in section 9. Our statutory obligation to supply a conforming digital service applies regardless of anything in this section.

To the maximum extent permitted by law, we are not liable for indirect or consequential loss, lost profit, lost data, or loss arising from your reliance on estimates the service provides.

Our total liability arising out of or in connection with this contract is limited to the total amount you paid us in the 12 months before the event giving rise to the claim.

These limits do not apply, and we do not attempt to exclude or limit our liability, for:

• damage caused intentionally or by gross negligence;
• harm to your life, health or other natural rights;
• anything else that cannot be limited under mandatory law, including your statutory rights as a consumer (§ 2898 of the Czech Civil Code).

We may update these terms. We will tell you by email and in the app at least 14 days before any material change takes effect. If you do not accept the change, you may terminate your subscription before it takes effect, and we will refund the unused part of anything you have already paid, calculated pro rata. Continuing to use Steve after the effective date means you accept the updated terms.

The same applies if we remove or materially degrade a feature that formed a significant part of the service you subscribed to: you may terminate and receive a pro-rata refund.

By you. You may stop using Steve and delete your account at any time. Deleting your account cancels your subscription; see section 5 for when that takes effect and section 8 for withdrawal.

By us. We may suspend or terminate your account if you materially breach these terms, if we are required to by law, or if your use presents a security risk. We will give you notice and, where the breach can be fixed, a reasonable chance to fix it, unless the breach is serious or urgent. Section 13 applies to how we tell you and how you contest it.

If we terminate your subscription for a reason that is not your breach, we refund the unused part of your current billing period pro rata.

Your data. After termination you can export your round data for 30 days, after which we delete or anonymise it in line with our Privacy Policy. Course data edits you contributed remain part of the shared dataset (see section 11).

We process personal data, including location data, as described in our Privacy Policy. Please read it: for a GPS app it is as important as this document.

If we cannot resolve a complaint between us, you may refer a consumer dispute to:

Česká obchodní inspekce (Czech Trade Inspection Authority)
Ústřední inspektorát — oddělení ADR
Gorazdova 1969/24, 120 00 Praha 2
adr.coi.cz · adr@coi.gov.cz

If you live in another EU member state, you can find the competent body via the European Commission's list of consumer dispute resolution entities at consumer-redress.ec.europa.eu.

Using this route is optional and does not affect your right to go to court.

These terms are governed by Czech law.

If you are a consumer, this choice does not deprive you of the protection of mandatory provisions of the law of the country where you habitually reside. You may bring proceedings against us either in the Czech courts or in the courts of your country of residence, and we may bring proceedings against you only in the courts of your country of residence.

If you are not a consumer, the courts of the Czech Republic have exclusive jurisdiction.

Severability. If any provision is found invalid or unenforceable, the rest remains in force and the invalid provision is replaced by one that comes closest to its intended effect.

No waiver. If we do not enforce a right, that is not a waiver of it.

Assignment. You may not transfer your rights or obligations under this contract. We may transfer ours to a successor in connection with a merger, acquisition or sale of assets, provided this does not reduce your rights; if it would, you may terminate and receive a pro-rata refund.

Force majeure. Neither party is liable for failure to perform caused by events outside its reasonable control, but this does not affect your right to a refund for a service you did not receive.

Notices. We contact you at the email address on your account. You contact us at hello@getsteve.app. Keep your email address current.

Entire agreement. These terms, together with the Privacy Policy and the plan details shown at checkout, form the whole agreement between us about Steve.

Survival. Sections 11 (licence for course data), 16, 18, 19, 23, 24 and 25 survive termination.

Reischig Industries s.r.o. — hello@getsteve.app

Complete and return this form only if you wish to withdraw from the contract. You may also simply email us.

To: Reischig Industries s.r.o., Rybná 716/24, Staré Město, 110 00 Praha, hello@getsteve.app

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service:

Steve Pro — [monthly / annual]

Ordered on (*)/received on (*): ..............................

Name of consumer(s): ..............................

Address of consumer(s): ..............................

Email address used for the account: ..............................

Signature of consumer(s) (only if this form is notified on paper): ..............................

Date: ..............................

(*) Delete as appropriate.